Services

We provide a range of IT services to keep your business running smoothly.

Custom MSP provide comprehensive IT services to empower businesses with efficient and secure technology solutions. We offer a wide range of services tailored to meet the unique needs of small to medium businesses.

Managed Services

Ensure seamless IT operations with our Managed Services. We proactively monitor and maintain your IT systems, identifying and resolving issues before they impact your business. With our tailored approach, you can focus on your core activities while we handle the IT complexities.

Computer Hardware

From laptops to desktops, we provide high-quality computer hardware to meet your specific requirements. Our team assists you in selecting the best hardware solutions that align with your business needs, ensuring reliability and productivity.

Printers & Consumables

Streamline your printing processes with our reliable printers and consumables supply. We offer a wide range of printers and compatible consumables to keep your business running smoothly without interruptions.

Data Servers

Ensure the security and accessibility of your critical data with our Data Servers solutions. We assist in setting up and managing data servers, providing robust data storage and backup options for your peace of mind.

Networking

Create a seamless and efficient network infrastructure with our Networking services. Our experts design and implement scalable and secure network solutions to facilitate smooth communication and data exchange.

Preventative Maintenance

Proactively safeguard your IT systems with our Preventative Maintenance services. We conduct regular checks, updates, and optimisation to keep your IT environment running at peak performance.

High-Speed Internet

Experience reliable and fast internet connectivity with our High-Speed Internet solutions. We ensure you have a stable and high-performance internet connection to support your business operations.

Software Subscriptions

Stay up-to-date with the latest software tools and enjoy seamless licensing with our Software Subscriptions services. We offer subscriptions for popular software, including MS Office365 and antivirus solutions.

Frequently Asked Questions

Managed Services
What types of IT services are typically included in managed services?
Managed services often include network monitoring, cybersecurity, data backup and recovery, software updates, hardware maintenance, help desk support, and cloud services management.
How do managed services benefit businesses?
Managed services provide proactive IT support, reducing downtime and minimising potential disruptions. They also allow businesses to focus on their core activities while leaving IT management to experts, improving overall efficiency and cost-effectiveness.
Can managed services be customised to suit specific business needs?
Yes, managed services are flexible and can be tailored to meet the unique requirements of each business. Service providers offer customizable packages to align with the organisation's goals and IT infrastructure.
Computer Hardware
What components make up a computer hardware system?
A computer hardware system typically includes a central processing unit (CPU), random-access memory (RAM), storage drives (HDD or SSD), motherboard, graphics processing unit (GPU), power supply, and various input/output devices like keyboard and mouse.
How do I choose the right computer hardware for my needs?
Assess your computing requirements, such as intended usage (gaming, office work, etc.), budget, and desired performance. Research reputable brands, read reviews, and consider consulting with experts to make an informed decision.
Can I upgrade individual components in my computer?
Yes, in most cases, computer components like RAM, storage, and graphics cards can be upgraded. However, compatibility with existing hardware and the specific computer model should be checked before making any upgrades.
Printers & Consumables
What types of printers are available?
The market offers various types of printers, including laser printers (colour and monochrome), inkjet printers (standard and photo printers), all-in-one printers, and large-format printers for specialised needs.
How long does printer ink or toner last?
The lifespan of ink or toner cartridges depends on the printer model and usage. On average, standard ink cartridges last for a few hundred pages, while toner cartridges in laser printers can last for thousands of pages.
Can I use third-party consumables in my printer without voiding the warranty?
Some printer manufacturers allow the use of third-party consumables, while others may void the warranty if non-original products are used. It's best to check the printer's warranty terms and conditions before using third-party consumables.
Data Servers
What is a data server?
A data server is a specialised computer system designed to store, manage, and process data centrally. It serves as a repository for critical information and facilitates access and retrieval of data by connected devices.
How secure are data servers from cyber threats?
Data servers implement multiple security measures, such as firewalls, encryption, access controls, and regular updates, to safeguard data from cyber threats. Data centres also often have physical security measures in place to protect against unauthorised access.
Can I host my own data server, or should I use a data centre service?
Hosting your own data server requires significant infrastructure and expertise. Data centre services offer more reliability, scalability, and security, making them a better choice for most businesses.
Networking
How do I set up a secure network for my business or home?
Secure your network by setting strong passwords, enabling encryption (WPA2 or WPA3) on Wi-Fi networks, using a firewall, implementing network segmentation, and keeping all devices and software up to date.
What are the different types of networks (LAN, WAN, WLAN, etc.)?
Local Area Network (LAN) connects devices within a limited area, like a home or office. Wide Area Network (WAN) connects multiple LANs over larger distances. Wireless LAN (WLAN) allows devices to connect wirelessly to a network.
Can I share files and resources across devices on a network?
Yes, networking allows sharing files, printers, and other resources across connected devices, making collaboration and resource utilisation more efficient.
Preventative Maintenance
What is preventative maintenance in the context of IT?
Preventative maintenance in IT refers to regular proactive tasks performed to prevent system failures and optimise performance, such as software updates, hardware checks, security audits, and data backups.
How frequently should I schedule preventative maintenance for my IT infrastructure?
The frequency of preventative maintenance depends on the complexity of the IT infrastructure and the manufacturer's recommendations. It is usually performed monthly or quarterly, but critical systems may require more frequent checks.
Can preventative maintenance help avoid sudden system failures?
Yes, preventative maintenance identifies and addresses potential issues before they become major problems, reducing the likelihood of sudden system failures and minimising downtime.
High-Speed Internet
How do I check if high-speed internet is available at my location?
Contact local internet service providers (ISPs) and check their coverage maps online. They can inform you if high-speed internet is available in your area.
What factors can affect high-speed internet performance?
Internet performance can be affected by factors such as distance from the ISP's central office, network congestion, the quality of the modem/router, and the number of connected devices.
Can I bundle other services with high-speed internet from the same provider?
Many ISPs offer bundle packages that include services like cable TV, phone services, or home security alongside high-speed internet. Bundling can often result in cost savings.

Partner with CustomMSP to unlock the full potential of your business

No matter the industry or size of your business, we are dedicated to delivering top-notch IT support, hardware supply, software licensing, and proactive maintenance. Experience the difference of working with a trusted Managed Services Provider.
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